Fr

CLEAR IDEAS FOR A

Complex World

Iceberg Consultants acts as a strategic partner, guiding businesses through the complexities of exponentially evolving business landscapes. More than ever, it is important to adapt to shifting business paradigms, leadership trends, and changes in consumer and employee needs and behaviors to attain success.

Business is a complex and intricate web of human relationships therefore our approach goes beyond conventional strategies, emphasizing the human element in both customer and employee relations, ultimately contributing to sustained success and profitability.

Iceberg specializes in developing, implementing, and managing human-centric business strategies tailored for the challenges today and of tomorrow.

Here’s is how Iceberg Consultants addresses these challenges:

CLEAR IDEAS FOR A

Complex World

Iceberg Consultants acts as a strategic partner, guiding businesses through the complexities of exponentially evolving business landscapes. More than ever, it is important to adapt to shifting business paradigms, leadership trends, and changes in consumer and employee needs and behaviors to attain success.

Business is a complex and intricate web of human relationships therefore our approach goes beyond conventional strategies, emphasizing the human element in both customer and employee relations, ultimately contributing to sustained success and profitability.

Iceberg specializes in developing, implementing, and managing human-centric business strategies tailored for the challenges today and of tomorrow.

Here’s is how Iceberg Consultants addresses these challenges:

Adapting Business Models

Iceberg Consultants’ expertise lies in crafting business, operational and performance models that are not only adaptive but also robust, ensuring sustainability and future-proofing against evolving market dynamics. This approach involves deep analysis, innovative thinking, and strategic design to build business strategies that are not just responsive but are poised for future success.

CRITICAL THINKING &
DESIGN FRAMEWORK

Iceberg employs a Critical Thinking, Business Strategy, and Design framework. This framework acts as a guide for sustainable innovation and COMPETITIVE EDGE ASSURANCE. Iceberg emphasizes the necessity for businesses to consider long term profitability and performance in daily and short-term decisions and management initiatives.

Concept development &
support for Various
Business Stages

Iceberg offers assistance across different stages of business development, including start-ups, Concept design, project development, Branding and positioning, project development, growth strategies, and market diversity. Their services are designed to provide valuable insights and strategies regardless of the business’s maturity.

Focus on "Experience"
and "Purpose" Economy

Iceberg understands the shift towards an “experience and purpose economy” and the importance of conveying values that are impactful and relevant to today’s society. In this context, loyalty is developed not only towards the product or service, but also towards companies that are good corporate citizens. Iceberg recognizes the complexity of loyalty in today’s competitive landscape and adopts an approach that also focuses on the perception and relevance of the company and its place in society.

Transforming Engagement &
Loyalty into profitability

Customer loyalty and associate engagement are integral to sustainable profitability. Iceberg offer strategies to navigate this complex web adding significant value for both clients and associates. We help businesses to create dynamic, impactful, and memorable experiences to enhance both customer experiences as well as the working environment for associates, translating engagement and loyalty into success and profitability.

ICEBERG
can help
on three
levels

you achieve succesful growth

EXECUTIVE BUSINESS
STRATEGY WORKSHOPS
and PROFESSIONAL SUPPORT

  • Business Design, Strategy, and Critical Thinking Workshops Details (PDF)
  • Management and Leadership Agility Workshop Details (PDF)
  • Concept design, branding, corporate identity, and market positioning Details (PDF)
  • Corporate Culture development and implementation Details (PDF)
  • Efficiency audits and financial rationalisation Details (PDF)

CLIENT EXPERIENCE AUDIT,
MAPPING AND STAGING

ASSOCIATE LEARNING AND
DEVELOPMENT WORKSHOPS

Iceberg Consultants takes pride in a proven record of success, marked by over 15 years of experience in developing and implementing a diverse range of services across various industries and environments. With offices in both Montreal, Quebec & Moncton, New-Brunswick, we have become a trusted partner for businesses seeking excellence in areas ranging from concept and business design, branding, corporate cultures, business strategies, to experience design. Iceberg Consultants has successfully navigated and made significant contributions to various industries, including hotels and restaurants, tourism, major food chains, governmental liquor commissions, governmental departments of tourism, senior apartment and wellness industry, retail sales, communication and telecommunications, and convention services. Our service and leadership training programs have left a lasting impact, motivating and mobilizing thousands of participants across different industries. We believe in empowering individuals to drive success within their respective roles. Despite being a small team, Iceberg Consultants possesses big dreams and has fostered numerous resources and partnerships. This collaborative approach allows us to deliver impactful results, no matter the scale or complexity of your needs.

Daniel GALLANT

The Creative Visionary

As the founder and creative visionary behind Iceberg Consultants, Daniel Gallant brings a unique perspective and wealth of experience to the table. From concept design to motivational speaking, his vision of business is people-centric. As a visionary consultant, his mission extends beyond mere inspiration; it’s about driving tangible results such as increased revenue growth, optimized market shares, streamlined operations, resource leverage, and enhanced customer and associate experiences.

Daniel firmly believes in a holistic understanding of organizations. His approach goes beyond isolated strategies, focusing on comprehending the entire ecosystem of a business, including its goals, challenges, and potential.

Rooted in the concept of synergy, Daniel’s approach involves the harmonious alignment of various elements within a business. He sees businesses as intricate ecosystems where optimizing interconnected threads leads to overarching success.

Daniel’s rich experience spans various executive roles within hotel and hospitality chains, notably Marriott International. His background includes program development, teaching in international business management, and award-winning concept development and project management across diverse business environments.

As a motivational speaker, Daniel goes beyond conventional consulting by inspiring change at a fundamental level. His speeches are not just about ideas; they’re about catalyzing action and transformation.

Daniel’s mission is to drive tangible results for his clients. This includes not only conceptualizing innovative ideas but also implementing strategies that directly impact revenue, market positioning, and overall business success.

Read More

marc fortin

The Structured Realist

As the founder and owner and the structured realist at Iceberg Consultants, Marc-Eric Fortin brings a results-driven vision to the realm of business. His approach spans from tool development to strategic prioritization, emphasizing a process-driven perspective. Marc-Eric understands that visions without measurable results are merely dreams. His mission is clear: to translate visions into tangible and measurable outcomes that propel organizations to new heights of success.

Marc-Eric’s vision of business is deeply rooted in processes. He believes in the power of structured methodologies to drive efficiency, productivity, and results.

The core of Marc-Eric’s philosophy lies in achieving measurable and tangible results. He is dedicated to turning visionary concepts into impactful realities that significantly contribute to organizational success. Recognizing the dynamic nature of the business landscape, Marc-Eric emphasizes the need for actionable strategies.

Marc-Eric places a high value on sustainability and success that lasts. This involves foreseeing challenges, planning for continuous improvements, and placing innovation at the heart of all decisions and initiatives.

His extensive executive roles encompass finance, control, auditing, business development, and project management. This includes notable experiences in the automotive industry with General Motors and GMAC, as well as the hotel and hospitality sector.

Marc-Eric Fortin’s structured realism adds a pragmatic and goal-oriented dimension to Iceberg Consultants. His expertise, particularly in finance, control, and project management, aligns with the consultancy’s commitment to providing clients with actionable solutions and driving real and lasting success.

Read More

We work under
the surface so that
success & profitability
become the tip of
the Iceberg

REACH US AT

Montreal 514-284-0009

Moncton 506-870-8872

1-855-311-2374

Marc-Eric Fortin

mefortin (at) iceberginc dot com

Daniel Gallant

dgallant (at) iceberginc dot com

Terms of use

FRANÇAIS
the iceberg approach
How we can help
why iceberg?
the team
contact

What we see is often only a fraction of the big picture